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and get US $10.00 in free calling when you sign up for a $20.00 Pingo pre-paid calling card. New customers only.

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Have a question or comment? Fill out the form below and a team member will review and get back to you soon. For immediate assistance, call Pingo Customer Service at 1-888-878-8838 (U.S. and Canadian customers only).


  • If you are an existing customer, and having a recharge issue, please email us at or call our Customer service for assistance
  • If you are having connection issues while attempting to make a call, please contact our Customer service department or send an email to
  • Experiencing a problem with a Pingo Access number? Click to report the issue.
  • If you have any other calling issues, please wait 4 - 24 hours and retry, or use the form below to report a problem. You can always call our Customer Service for assistance!

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