Dear Valued Pingo Customers,
As mentioned prior, Hurricane Sandy severely impacted our systems, causing widespread damage and power outages. Our dedicated employees worked day and night to get your service back up and running yesterday.
However we are currently experiencing connectivity issues using Local Access numbers due to service disruptions caused by Hurricane Sandy. At this time, we do not have a reliable estimate of when this problem will be resolved. As soon as we do, we will communicate that information. In the meantime, Pingo toll-free access is working normally.
We apologize for any inconvenience this may cause and thank you for your patience. To fully investigate this matter, we are working diligently with providers that support over 60k Pingo Local Access numbers.
If you have experienced a problem using a Pingo local access number, we want to know about it. Please fill out the trouble shoot form so we can diagnose and resolve the problem.
We truly appreciate your business and patience to allow us to restore the service.
Thanks for your continued support,
- The Pingo Team